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Frequently Asked Questions

Q: What should I be looking for in a pest control service provider?

A: You should always use a contractor you feel comfortable with, and that inspires confidence that they can solve your problem. Look for a professional exterminator whose pest and termite control company is qualified, licensed, and insured. All pest control companies in the state of North Carolina are licensed and regulated by the NC Department of Structural Pest Control Division (919) 733-6100. This state agency has many resources available to homeowners. If a company is an accredited Better Business Bureau member, you’ll also have recourse for any dissatisfaction you experience. Look for companies that specialize in eliminating the type of pests you have, and that are financially sound and guarantee their work. Make sure the employees are security-screened and undergo a thorough training program, and find out upfront what their typical timeframe is for resolving problems and follow-up calls.

Q: What will happen during your visit to my home or business?

A: Each time we visit your home, we’ll conduct an inspection to find out which pests are resident and where we can best target them. We’ll identify the appropriate methods to treat them, and make any treatments necessary to eliminate them from the premises.

Q: Are your products safe to use around children and pets?

A: Yes. All the products and chemicals we use are approved by the Environmental Protection Agency (EPA), and most are no stronger or more toxic than caffeine. We provide Material Safety Data Sheets (MSDS) on our website for each substance, however, and you can access this information at any time. Pest & Termite Consultants (NC2057PW), as are all pest control companies in the state of NC, are licensed and regulated by the NC Department of Agriculture Structural Pest Control Division.

(919) 733-6100

www.ncagr.gov (Structural Pest)

Q: What areas do you service for Cary pest and termite control?

A: We service the NC Triangle and surrounding areas, including:

  • Zebulon
  • Fuquay Varina
  • Garner
  • Clayton
  • Chapel Hill
  • Raleigh
  • Cary
  • Knightdale
  • Apex
  • Wendell
  • Durham
  • Pittsboro
  • Wake Fores
  • Youngsville
  • Morrisville
  • Franklinton

If you’re close to any of these central areas and looking for extermination services, please give us a call to find out what we can do for you.

Q: How can I tell if I have termites?

A: The first sign of termites in the home is the appearance of termite swarmers. These swarms appear once a year and generally occur March-April. You might also see tiny tubes of mud, or soft spots in baseboards and wood trim. Tap the wood nearest these signs to determine if it shows any hollowness. If possible, capture a few insects (dead or alive) and give us a call to identify them for you.

Q: What can I do if I suspect bed bugs in my home?

A: Bed bugs can spread very fast, with a single female producing up to 500 offspring every year. If you and your family are experiencing insect bites and a quick inspection reveals the presence of tiny dark grains in beds or small bloodstains on the linen, chances are good you have bed bugs. Try to capture a few of the bugs or their eggs for positive identification, and look around to determine how widely they have spread through the home. Alternatively, call our pest and termite control offices for one of our owner-managers to come out and conduct a thorough examination of your premises. At the same time, we’ll give you a price estimate for getting rid of them, as well as ongoing treatments to keep them away.

Q: I keep getting ants visiting my home. What can I do about them?

A: Spraying with a pesticide isn’t the solution for ants, because it only kills the worker ants that are out gathering food. When they don’t return, the colony just sends out more. To eradicate them from your home, it’s necessary to kill the queen, who usually stays in the nest to breed. When you call Pest and Termite Consultants, we will choose and apply liquid non-repellants and baits for any species of ant, so that the affected workers will take it back to the queen, which will kill her. We might also work to locate the colony and surgically remove them with a minimal use of chemicals.

Q: I’ve been having my home sprayed regularly over the years, but the pests keep coming back.

A: Successful pest control takes more than spraying with pesticide. Developing and integrating an effective pest management system is key. It’s important to determine what pests are drawn to and eliminate it, as well as finding the pests’ hiding place, entry and exit points. You’ll need to apply pesticides that target individual species to achieve results like ant extermination, but you should only do so where essential because using them improperly can cause the infestation to worsen.

Q: What can I do to prevent pests?

A: Remove all food, water and sheltered areas indoors and out, and block up all the gaps you can find. Remove heavy foliage growth around immediate perimeter of home. Run your Roomba regularly in all areas to ensure the floor is clean and free from dust, which can harbor all sorts of creatures. Store surplus food in airtight containers. Keep your garbage tightly sealed, clean externally and located 10 feet or more away from the main house. Reduce possible moisture sources to prevent mosquitoes from breeding, and get rid of cluttered areas where moths, silverfish and beetles can hide. Weatherize your home to block up small holes and cracks, and clean carpets and furniture regularly to avoid pests that are walked in.

Q: If I have a pest problem arise between scheduled visits, what will happen?

A: All you need to do is call us, and a member of Pest and Termite Consultants’ team will respond, usually within 24 hours. We offer a full 30-day, money-back guarantee, after which we will reimburse your payment if you’re unhappy.

Effective pest control by the guys in the blue trucks!

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